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Safe Mode will test whether Windows’ core is giving you issues. The final test is to start Windows in Safe Mode, a very low-level state where all third-party drivers, apps, and many Windows 10 features get turned off. Go to the mouse manufacturer’s website and download the latest Windows 10 driver for your mouse’s specific model. If it says you are already using the best driver, you have another step to perform. If Windows finds a new driver and installs it, all is well and good.
#KENSINGTON MOUSE DRIVER VERSION 5.02 UPDATE#
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If you’re using a USB mouse, unplug it from your computer and plug it into another USB port. The sheer number of services running on the average computer means it is too easy for an app or driver to get stuck. There are many reasons why it fixes problems, but the main one is that it refreshes all links, services, and open tasks in Windows. It cures many issues, and it is like a breath of fresh air. Step #1: Reboot Your ComputerĪ simple reboot has been the primary troubleshooting tool for Windows since those heady days of Windows 3.1. Follow each step in order and retest after each one. This article discusses troubleshooting steps in order or complexity and the likelihood of it being the issue. If you find yourself in this “mouseless” situation, there are a few quick tests you can perform to see whether it is the computer or the mouse itself causing the problem.